July 23rd, 2024
Rohirrim, a Washington, DC-based provider of domain-aware generative AI, has selected Foresight to power its value-based client engagement strategy. The company has deployed Foresight’s Value Review exercise in their Client Success program as a standard best practice to ensure their executive buyers, champions, and users clearly define their desired outcomes. This helps the Rohirrim team measure value realization over time, and efficiently provide tailored training and service resulting in elevated client satisfaction and an increased renewal rate.
“Foresight’s Value Assessment product is the single best indicator of customer risk I have encountered in 15+ years leading Customer Success and Professional Service functions. We have fully integrated the Value Assessment into our customer lifecycle as it has strengthened our relationship with customers at every opportunity,” says Andrew Shoaff, Vice President of Customer Success at Rohirrim.
“Rohirrim’s client engagement approach is second to none. It has been a privilege to support Andrew and his team in making value realization a default of every client engagement. We are continually inspired by Rohirrim’s commitment to deliver unrivaled value for their customers and look forward to deepening our partnership over the years to come.” – Nigel Hammond, President of Foresight
About Rohirrim
Rohirrim is a generative AI platform tailored for global Enterprises, specializing in Aerospace/Defense and Fortune 1000 companies. Our RohanRFP platform harnesses internal, unstructured data to streamline RFP processes, ensuring quick, accurate responses in your company’s voice. Hosted exclusively as a dedicated PaaS, it guarantees data security and compliance, reducing training costs and time to productivity. Purpose-built for GovCon RFP workflows, Rohan offers seamless deployment options and eliminates the need for process changes. For more details, visit rohirrim.ai and connect with us on LinkedIn.
About Foresight
Foresight helps visionary CEOs, CROs, and CCOs drive value realization for enterprise customers. By measuring “Customer Perceived Value”, Foresight can accurately forecast account churn risks and expansion opportunities that product usage, NPS, and CRM / CSP reporting won’t catch. The platform integrates directly into CRM or CSP and automatically generates business cases, maturity models, and joint success plans post-sales teams need to retain and grow revenue. Foresight works with clients globally, from mid-market B2B SaaS companies to large publicly-traded organizations. For more information, visit gainforesight.co and connect with us on LinkedIn.
