Foresight processes your existing customer conversations and builds a living intelligence layer — structured around what each customer is actually trying to achieve. Every rep. Every account. Fully prepared in minutes.
The entire CS platform category was built to operationalize a fundamentally flawed measurement model. Health scores based on login frequency. Risk signals based on NPS. Success metrics based on feature adoption. Platforms that made the wrong metrics more efficient — creating false confidence at scale.
The next generation of CS tooling won't give you more visibility. It will process the signals that already exist, connect them to the outcomes that matter, and tell your team what to do — with the email drafted, the deck built, and the talking points ready.
Your CSM doesn't need another dashboard to check. They need to open their laptop and see: here are your priorities, here's why, and here's the drafted response. Review. Refine. Send. That's Foresight.
Every insight is anchored in a model of how your product creates value — connecting the outcomes customers want, to the use cases that need to work, to the features that enable them. A concern in a critical use case triggers action. The same concern in a low-priority area gets noted without creating noise.
Every call, email, and support ticket is processed and mapped to the Value Map — automatically. No surveys, no manual tagging, no behavior change. The intelligence compounds with every interaction, building a living picture of customer value that gets more valuable every week.
The AI action layer drafts escalation emails with real customer quotes, builds value reviews with the right proof points, preps meetings with the right talking points. The CSM's job shifts from "gather, synthesize, decide, build" to "review, refine, send." 45 minutes of prep becomes 10.
Because every conversation maps to the same Value Map, Foresight identifies patterns across the entire portfolio: systemic product gaps vs. one-off issues, best practices from top accounts, emerging competitive threats, and real expansion opportunities — scored by revenue impact.
What actually predicts retention and expansion isn't activity. It's value realization: is the customer achieving the specific outcomes they bought your product to deliver? Are the use cases they care about most actually working?
That's not a health score. That's intelligence. That's what Foresight measures — from the conversations your team is already having.
Connect the outcomes your customers want to the use cases and features that deliver them — the intelligence architecture for your business.
Calls, emails, support tickets flow through AI that extracts structured value intelligence — automatically, with zero behavior change.
Account briefs, drafted emails, QBR decks, executive reports, and portfolio-level patterns — ready to review and use.
"The chatbot alone is enough. It replaces the need for complex interface navigation. Even users who have never logged in can immediately access customer insights."
"This is transformative visibility we've never had before. We're preparing a 30-minute voice-of-customer deep dive for the executive leadership team."
"What I thought would take a year to implement took a month. This is the closest solution I've observed to my vision for AI-powered customer success."
Make that level of preparation systematic. Every rep gets structured intelligence on every account — and you finally have something worth showing your CRO.
Structured briefs on every account: what's working, what's at risk, talking points for the next conversation. Plus drafted emails and QBR content — ready to review.
An evidence-based view of whether customers are actually getting what they came for. Structured from real conversations. Specific enough that your CS leader brings it to you.
Feature-level intelligence scored by how much customers care and how well you're delivering — ranked by revenue impact, backed by quotes you can put in a PRD.
See how Foresight unlocks your team to do better work, faster — with intelligence built from the conversations you're already having.
No new data to collect. No behavior change required. We process what already exists and show you what your current tools can't.
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